Terms of Service

The rules and expectations for using this website and opting into communications.

Agreement to terms

By accessing this website or submitting a request, you agree to these Terms of Service. If you do not agree, do not use the site.

What True Smile Alliance provides

True Smile Alliance provides coordination and support services that help users start a dental appointment request and receive related updates. We are not a dental clinic, do not provide medical or dental diagnosis, and do not replace advice from licensed healthcare professionals.

Not for emergencies

True Smile Alliance does not provide emergency services. If you believe you may have a medical or dental emergency, call 911 or seek immediate care from an emergency provider.

Electronic communications

By using this site and submitting forms, you agree that we may communicate with you electronically (for example, by email or SMS if you opt in) and that these communications satisfy any legal requirement that communications be in writing.

User responsibilities

  • Provide accurate and current information when submitting forms
  • Use the website for lawful purposes only
  • Do not attempt to disrupt, scrape, or reverse engineer the site

Messaging terms (SMS & email)

  • General notifications: You may receive account-related texts if you opt in (account-related updates).
  • Marketing: Promotional texts are optional and require separate opt in. Consent is not a condition of purchase.
  • Opt out: Reply STOP to cancel SMS messages. Reply HELP for help.
  • Rates: Msg & data rates may apply. Message frequency varies.
  • Email: If you opt in, you can unsubscribe using the link in any email.

Eligibility

You must be at least 18 years old to use this site or submit a request. By using the site, you represent that you meet this requirement.

Intellectual property

The site content, design, logos, and materials are owned by or licensed to True Smile Alliance and are protected by applicable laws. You may not copy, reproduce, or distribute site content except for personal, non-commercial use.

Third-party services

We may use third-party providers to support website hosting, communications, analytics, and security. Your use of those services may be subject to additional terms from those providers.

Termination

We may suspend or terminate access to the site if we reasonably believe there has been misuse, fraud, security risk, or violation of these Terms.

Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where prohibited by applicable law.

No warranties

The website and services are provided “as is” and “as available.” We disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the fullest extent permitted by law, True Smile Alliance will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the site or services.

Privacy

Your use of the site is also governed by our Privacy Policy.

Changes

We may update these Terms from time to time. Continued use of the site after changes become effective constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Contact smile@truesmilealliance.com or call 850-845-8380.

Last updated: January 2026