How we collect, use, and protect information when you use True Smile Alliance.
This Privacy Policy explains how True Smile Alliance collects, uses, and protects information when you visit our website or submit an appointment request. We designed this policy to be readable and specific—so you know what to expect.
We do not sell personal information. We may disclose information in limited situations such as:
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We may use cookies or similar technologies for basic site functionality and performance measurement. You can adjust browser settings to limit cookies, though some features may not function properly.
We use reasonable administrative, technical, and physical safeguards designed to protect information. No system can be guaranteed 100% secure, but we work to reduce risk and respond appropriately to issues.
We retain information for as long as reasonably necessary to (a) respond to requests, (b) provide support, (c) maintain records for security and operational purposes, and (d) comply with legal obligations. Retention periods vary depending on the type of information and how it is used.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies before providing information.
This site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to address it.
Depending on where you live, you may have additional rights related to your personal information (such as access, correction, deletion, or opting out of certain processing). To submit a request, contact us using the information below. We will verify and respond as required by applicable law.
True Smile Alliance is not a healthcare provider and this website is not a patient portal. Information you submit may relate to dental services you are seeking, but it is handled for coordination and support purposes. If you need to share sensitive medical or dental records, we may direct you to provide them through a provider’s official process.
Some browsers offer a “Do Not Track” (DNT) signal. Because there is no consistent industry standard for responding to DNT, we do not respond to these signals at this time. You can still control cookies and tracking using your browser settings.
If you access this site from outside the United States, you understand that information you submit may be processed and stored in the United States, where privacy laws may differ from those in your location.
Information on this site is provided for general informational purposes and is not medical or dental advice. For diagnosis or treatment decisions, consult a licensed dental professional.
Questions about this policy? Contact us at smile@truesmilealliance.com or call 850-845-8380.
Last updated: January 2026
